Cancellation & Refunds Policy

No refunds are available once a package or a subscription has been purchased. Full payment will be levied for any booked classes or sessions at the time the booking is made.

Last minute cancellations are sometimes unavoidable but difficult for a small business to manage, particularly when someone else misses out on a class because it appears to be full, or casually employed teachers are ready to teach a 1:1 session but there is no client.

In the interests of being fair to both the studio and our clients, our cancellation policy requires that you give us a minimum 12 hours notice of cancellation by cancelling or rescheduling your class or session on the booking system. That gives someone else the chance to fill your spot. If you cancel your booking with a minimum of 12-hours notice, the amount will be credited and available to use for other bookings. If you cancel within 12-hours of your class or session start time, or do not turn up, you will not be eligible for a credit.